Kyriad Clermont-Ferrand-Sud - La Pardieu

We arrived just when there was a power cut. Obviously the receptionist was a bit nervous and she could not do the check in as she was on the phone trying to sort out the problem. She was concerned with the safety of her current customers but she let us know what was happening and dealt with the incident very professionally and with a smile. We went to have food while she was dealing with the issue and on our way back everything was fine, she was relaxed and very friendly. As usual we like this hotel for the comfy beds, pillows, the cleanliness and the late check out that allows us to use the swimming pool in the morning.

It was super clean, and the rooms were absolutely quietude, which allowed me to have a good rest after a long drive. The location was perfect, too. It's close to the highway, walking distance from restaurants and supermarkets, and even if you have kids, there are things to do. My son had fun at the next door indoor playground and swimming at the hotel's pool. Not to forget to mention the staff was super helpful, utterly friendly, and professional. To sum it all up, even for an overnight stay,. it was lovely. I will be coming back soon.

Check in was smooth & efficient

All staff I met were very friendly and helpful and I sensed a good atmosphere between the staff Very clean réceptionist very accommodating to our room requirements Good sized rooms Very adequate pool and long opening hours Large and comfortable beds Carpet in room which we personally like! 24 hour reception... Facility to refreeze freezer blocks

Friendly and helpful staff . Located close to motorway and shopping centre nearby . Good parking facilities and nice indoor pool . Good breakfast with local produce on offer , catered well for Gluten free .